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Toyoda Rues Excessive Profit Focus

Wall Street Journal Original article ›

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Akio Toyoda's comments in Beijing to Chinese customers of Toyota apologizing for quality failures at Toyota. He referred to an excessive focus on market share and profits among "some people" at Toyota as the cause for this.

Lessons from the Toyota recalls and the pedal acceleration case

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Federal investigations concluded in Feb 2011 by NHTSA and NASA in the US show "pedal misapplications," not faulty electronics as the main culprit behind the unintended acceleration So what went wrong for Toyota. It was the lack of an open and fast response that hurt Toyota, and the need for humility with fast growth because even floor mats and driving behaviours have to be treated with respect where safety is the issue.

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Toyota to delegate authority.

Detroit News 03/01/2010

Toyoda Rues Excessive Profit Focus

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Inside Toyota, Executives Trade Blame Over Debacle

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Management lessons from the Toyota Recall Crisis

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Grouped Articles

Toyota to delegate authority.

Detroit News 03/01/2010

Toyoda Rues Excessive Profit Focus

Wall Street Journal 03/02/2010

Toyota Director Aims to Speed Up Decision Making

Wall Street Journal 07/23/2013

Inside Toyota, Executives Trade Blame Over Debacle

Wall Street Journal 04/13/2010

Toyota Overhauls Its R&D Efforts

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Toyota Reaches $1.2 Billion Settlement in Criminal Inquiry

New York Times 03/19/2014

Toyota Panel makes its recommendations for changes in global management structures

03/01/2010

Reforms and restructuring after the 2010 recalls. The Toyota panel said there needs to be one executive responsible for the entire U.S. operation. Before the crisis in vehicle safety Toyota had separate engineering, sales and production operations, but no head of the entire U.S. operation. Honda and Nissan have a head of U.S. operations. Another problem the panel sees is the insularity of the Japanese headquarters management. It recommends foreign directors be appointed to the board. Even after the safety crisis and a change in management structure to a smaller board, the lack of foreign directors remains a serious unaddressed problem.

Grouped Articles

The 40-Year Club: America's Longest-Serving Directors

Wall Street Journal 07/16/2013

Toyota to delegate authority.

Detroit News 03/01/2010

Toyoda Rues Excessive Profit Focus

Wall Street Journal 03/02/2010

Toyota Director Aims to Speed Up Decision Making

Wall Street Journal 07/23/2013

Inside Toyota, Executives Trade Blame Over Debacle

Wall Street Journal 04/13/2010

Toyota Opts to Diversify Senior Posts

Wall Street Journal 03/05/2015

Toyota strategy in the pre-Akio Toyoda period.

05/12/2005

How Toyota strategy was shaped in the pre-Akio Toyoda period, under Watanabe and his team.

Grouped Articles

Toyoda Rues Excessive Profit Focus

Wall Street Journal 03/02/2010

Eiji Toyoda, Promoter of the Toyota Way and Engineer of Its Growth, Dies at 100

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Why Toyota Won

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Toyota Tacoma: A Rugged Winner

BusinessWeek 04/05/2006

How Slumping Market for SUVs Is Hurting Detroit's Bottom Line

Wall Street Journal 05/13/2005

For Toyota, a New Small Truck Carries Hopes for Topping GM

Wall Street Journal 05/12/2005

Toyota's Committee for Global Quality headed by Akio Toyoda

03/01/2010

The Chief Quality Officer in the U.S. will sit directly across the table from the CEO with other Chief Quality Officers from Europe, Asia and Latin America. This is part of the new reorganization following the recall crisis of 2010. The idea is to have the CEO and the person most knowledgeable about the particular region's quality problems interact directly to resolve issues, and to provide for interaction between Quality Officers of different regions at one table to share information and problem solving strategies.

Grouped Articles

Toyota to delegate authority.

Detroit News 03/01/2010

Toyoda Rues Excessive Profit Focus

Wall Street Journal 03/02/2010

At Toyota, a Cultural Shift

New York Times 06/02/2010


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