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Federal investigations concluded in Feb 2011 by NHTSA and NASA in the US show "pedal misapplications," not faulty electronics as the main culprit behind the unintended acceleration So what went wrong for Toyota. It was the lack of an open and fast response that hurt Toyota, and the need for humility with fast growth because even floor mats and driving behaviours have to be treated with respect where safety is the issue.
Grouped Articles
Detroit News 03/01/2010
Toyoda Rues Excessive Profit Focus
Wall Street Journal 03/02/2010
Inside Toyota, Executives Trade Blame Over Debacle
Wall Street Journal 04/13/2010
Toyota Nears $1 Billion Deal to End Probe
Wall Street Journal 02/08/2014
Obama Names Fatigue Specialist to Lead Traffic Safety Agency
New York Times 11/19/2014
Federal Auditor Finds Broad Failures at N.H.T.S.A.
New York Times 06/19/2015
Grouped Articles
Detroit News 03/01/2010
Toyoda Rues Excessive Profit Focus
Wall Street Journal 03/02/2010
Toyota Director Aims to Speed Up Decision Making
Wall Street Journal 07/23/2013
Inside Toyota, Executives Trade Blame Over Debacle
Wall Street Journal 04/13/2010
Toyota Overhauls Its R&D Efforts
Wall Street Journal 04/10/2012
Toyota Reaches $1.2 Billion Settlement in Criminal Inquiry
New York Times 03/19/2014
Reforms and restructuring after the 2010 recalls. The Toyota panel said there needs to be one executive responsible for the entire U.S. operation. Before the crisis in vehicle safety Toyota had separate engineering, sales and production operations, but no head of the entire U.S. operation. Honda and Nissan have a head of U.S. operations. Another problem the panel sees is the insularity of the Japanese headquarters management. It recommends foreign directors be appointed to the board. Even after the safety crisis and a change in management structure to a smaller board, the lack of foreign directors remains a serious unaddressed problem.
Grouped Articles
The 40-Year Club: America's Longest-Serving Directors
Wall Street Journal 07/16/2013
Detroit News 03/01/2010
Toyoda Rues Excessive Profit Focus
Wall Street Journal 03/02/2010
Toyota Director Aims to Speed Up Decision Making
Wall Street Journal 07/23/2013
Inside Toyota, Executives Trade Blame Over Debacle
Wall Street Journal 04/13/2010
Toyota Opts to Diversify Senior Posts
Wall Street Journal 03/05/2015
How Toyota strategy was shaped in the pre-Akio Toyoda period, under Watanabe and his team.
Grouped Articles
Toyoda Rues Excessive Profit Focus
Wall Street Journal 03/02/2010
Eiji Toyoda, Promoter of the Toyota Way and Engineer of Its Growth, Dies at 100
New York Times 09/17/2013
Wall Street Journal 02/13/2006
Toyota Tacoma: A Rugged Winner
BusinessWeek 04/05/2006
How Slumping Market for SUVs Is Hurting Detroit's Bottom Line
Wall Street Journal 05/13/2005
For Toyota, a New Small Truck Carries Hopes for Topping GM
Wall Street Journal 05/12/2005
The Chief Quality Officer in the U.S. will sit directly across the table from the CEO with other Chief Quality Officers from Europe, Asia and Latin America. This is part of the new reorganization following the recall crisis of 2010. The idea is to have the CEO and the person most knowledgeable about the particular region's quality problems interact directly to resolve issues, and to provide for interaction between Quality Officers of different regions at one table to share information and problem solving strategies.
Grouped Articles
Detroit News 03/01/2010
Toyoda Rues Excessive Profit Focus
Wall Street Journal 03/02/2010
New York Times 06/02/2010
Toyota's own documents reveal that managers touted the $100 million savings in limiting the degree to which Toyota would address the quality and safety issues raised by unintended acceleration and failure in braking. Toyota had hired former National Highway Traffic and Safety officials and was able to limit what it had to do to address the problem. In the end the problems would cost billions of dollars in a massive recall effort and dent its image.
Grouped Articles
Toyoda Rues Excessive Profit Focus
Wall Street Journal 03/02/2010
Inside Toyota, Executives Trade Blame Over Debacle
Wall Street Journal 04/13/2010
Toyota Nears $1 Billion Deal to End Probe
Wall Street Journal 02/08/2014
Toyota to Resume Plant Building After Three-Year Hiatus
Wall Street Journal 04/04/2015
Toyota’s Top Executive Under Rising Pressure
New York Times 02/06/2010
Akio Toyoda - Toyota's plan to repair its public image
Washington Post 02/09/2010
Grouped Articles
Detroit News 03/01/2010
Toyoda Rues Excessive Profit Focus
Wall Street Journal 03/02/2010
Inside Toyota, Executives Trade Blame Over Debacle
Wall Street Journal 04/13/2010
Toyota Reaches $1.2 Billion Settlement in Criminal Inquiry
New York Times 03/19/2014
Toyota Recall Report Finds Internal Flaws
New York Times 05/23/2011
Wall Street Journal 01/29/2010
The grandson of founder Kiichiro Toyoda takes charge after the global economic crisis of 2008-2009. Toyota enters a new period with different priorities.
Grouped Articles
Wall Street Journal 05/08/2013
Toyoda Rues Excessive Profit Focus
Wall Street Journal 03/02/2010
Toyota Director Aims to Speed Up Decision Making
Wall Street Journal 07/23/2013
Toyota Scrambles to Catch Up in Brazil
Wall Street Journal 08/26/2013
In Rapid Turnaround, Toyota Is on Track to Post Record Earnings
New York Times 02/04/2014
Toyota Offers Tepid Outlook After Big Gains
Wall Street Journal 05/09/2014
Grouped Articles
Tracks of His Tears: Why Akio Toyoda Choked Up
Wall Street Journal 03/03/2010
Toyoda Rues Excessive Profit Focus
Wall Street Journal 03/02/2010
Toyota Director Aims to Speed Up Decision Making
Wall Street Journal 07/23/2013
Inside Toyota, Executives Trade Blame Over Debacle
Wall Street Journal 04/13/2010
Eiji Toyoda, Promoter of the Toyota Way and Engineer of Its Growth, Dies at 100
New York Times 09/17/2013
In Rapid Turnaround, Toyota Is on Track to Post Record Earnings
New York Times 02/04/2014
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