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Federal investigations concluded in Feb 2011 by NHTSA and NASA in the US show "pedal misapplications," not faulty electronics as the main culprit behind the unintended acceleration So what went wrong for Toyota. It was the lack of an open and fast response that hurt Toyota, and the need for humility with fast growth because even floor mats and driving behaviours have to be treated with respect where safety is the issue.
Grouped Articles
Detroit News 03/01/2010
Toyoda Rues Excessive Profit Focus
Wall Street Journal 03/02/2010
Inside Toyota, Executives Trade Blame Over Debacle
Wall Street Journal 04/13/2010
Toyota Nears $1 Billion Deal to End Probe
Wall Street Journal 02/08/2014
Obama Names Fatigue Specialist to Lead Traffic Safety Agency
New York Times 11/19/2014
Federal Auditor Finds Broad Failures at N.H.T.S.A.
New York Times 06/19/2015
The controversy after the recalls.
Grouped Articles
Toyota and the Curse of Software
Wall Street Journal 02/05/2010
U.S. to Investigate Prius Brakes
Wall Street Journal 02/05/2010
Regulators Hired by Toyota Helped Halt Investigations (Update3)
BusinessWeek 02/12/2010
Wall Street Journal 02/17/2010
U.S. Wants to Know When Toyota Knew of Problems
New York Times 02/17/2010
Toyota Woes Put Focus on Black Box
Wall Street Journal 02/16/2010
The NHTSA failed to take any action against Toyota when the company stalled for years in providing information from Japan to NHTSA investigators. Safety complaints were left unanswered, and investigations incomplete, and no effort was made to require Toyota to provide answers from Japan where quality matters are centralized. It took Toyota a long time to make the recalls and acknowledge the truth of complaints.
Grouped Articles
Detroit News 03/01/2010
Toyota Nears $1 Billion Deal to End Probe
Wall Street Journal 02/08/2014
Obama Names Fatigue Specialist to Lead Traffic Safety Agency
New York Times 11/19/2014
Federal Auditor Finds Broad Failures at N.H.T.S.A.
New York Times 06/19/2015
Safety Agency Scrutinized as Toyota Recall Grows
New York Times 02/10/2010
Regulators Hired by Toyota Helped Halt Investigations (Update3)
BusinessWeek 02/12/2010
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