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The Quagmire Ahead
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Brooks of NYT says that the corporate culture at GM is at the heart of the company's problems and this hasn't changed with the government's ownership of GM. The "ancien regime" as he calls it, is still running GM, minus Rick Wagoner the fired CEO. He quotes Elmer Johnson, a GM executive, who wrote in a memo on Jan 21, 1988: "we have vastly underestimated how deeply ingrained are the organizationaland cultural rigidities that hamper our ability to execute." Brooks qotes Rob Kleinbaum. a GM employee, who says that unless GM's culture is fundamentally changed in North America it will become dependent on government help for a long time to come. The baffling thing about the new GM is that except for a new balance sheet, a new board of directors, scrapping dealerships and brands to be more focussed, culturally things remain the same. The unions and union attitudes, the management and management attitudes, the bureaucratic culture, mindsets and relationship patterns, all remain the same. And the influence of new private outsiders is limited at this time. And competition according to experts is going to be intense in the shrinking market. How does one generate optimism in this context?
GM's (General Motors) efforts to change its culture under Whitacre and Akerson
06/02/2009
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The link between GM's culture and the failures in the ignition switch recall
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Morgenson looks at the aspects of GM's culture that helped create the recall crisis in 2014.
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Gretchen Morgenson on the Problems at G.M.
New York Times 06/07/2014
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G.M.’s Board Is Seen as Slow in Reacting to Safety Crisis
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GM’s General Counsel to Retire
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GM's culture and the decline into bankruptcy in 2009
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New York Times 06/02/2009
Steven Rattner on GM's Culture from the period before bankruptcy to the recall crisis in 2014
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Rattner refers to the "nod" and the salute, the superficial power point presentations, and the malaise in GM's culture that led to the bankruptcy. He calls it stunning in its scope and extent, and hugely distressing for the company's employees and partners, customers, and for America.
Grouped Articles
New York Times 06/11/2014
New York Times 06/02/2009
Governance for America- Morgenson of the NYT on aspects of the culture at GM (General Motors) leading to the recall crisis of 2014
06/02/2009
Grouped Articles
Gretchen Morgenson on the Problems at G.M.
New York Times 06/07/2014
G.M. Report Illustrates Managers’ Disconnect
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New York Times 06/11/2014
New York Times 06/02/2009
The new GM and the problems it will continue to face.
02/13/2006
GM faces intense competition in a shrinking market. And building appeal to younger demographics customers is critical to GM.
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Some G.M. Retirees Are in a Health Care Squeeze
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Skeptics Present Another Obstacle for GM
Wall Street Journal 11/12/2008
Wall Street Journal 11/12/2008
Auto-Industry Crisis Tests Obama
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