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G.M.’s Flawed Culture

New York Times Original article ›

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Rattner calls his own contact with GM's culture a revelation of what went really wrong at the automaker before the bankruptcy. He refers to the "nods" and the "salutes," the superficial power point presentations, and failed leadership, calling it hugely disappointing and stunning in its scope and extent. The greatest damage is done to GM's employees, its partners and customers, and to America, with the collapse of values and culture at a key manufacturing company. Did Akerson and Whittaker, CEO's brought in from the outside after the bankruptcy, get a grip on this and make changes, or was their period at the company too short to make an impact. The period since the recalls has not convinced the American public that GM is now a different company.

Steven Rattner on GM's Culture from the period before bankruptcy to the recall crisis in 2014

06/02/2009

Rattner refers to the "nod" and the salute, the superficial power point presentations, and the malaise in GM's culture that led to the bankruptcy. He calls it stunning in its scope and extent, and hugely distressing for the company's employees and partners, customers, and for America.

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