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China Isn’t the Easy Market It Once Was for Fast-Food Chains

Wall Street Journal Original article ›

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As China's food retail stores landscape has changed with more and better options offered to consumers, they have shifted upscale, especially with the rapid growth of incomes in China in the last decade. With a decline in growth for Yum Brands in China the company has decided to spin off its operations in China into a separate company, in the hope of giving the local company more room to respond to competitive changes in the food retail store business. As Chinese consumers urban disposable income showed rapid growth from 7700 yuan in 2002 to 23,700 in 2015, the market for food retail chains has changed. With this growth came other competitors such as Pizza Express, a UK chain at the higher end with local Chinese partners, and at the lower end Taiwanese competitors Ting Hsin International Group with its Discos fried chicken chain competing with KFC Yum Brands stores. Local Chinese competitors also moved upscale with Xiabuxiabu Catering serving hot pot, for consumers to cook meat and vegetable in broth doing it themselves. Other factors hurt Yum Brands growth and brand respect with the media reporting use of growth hormones and antibiotics by Kentucy fried chicken suppliers in 2012. And a local media report in 2014 saying that a KFC supplier supplied expired meat hurt sales with adecline of 14% in the fiscal 3rd quarter 2015. The opinion for Pizza Hut, a Yum brand has changed from as recently as 2012, with one survey showing a drop from 39% to 25% for consumers who see it as a desirable brand. A Beijing teacher for example now sees Pizza Hut as a cheap option compared to spending 128 yuan or $20 on a better quality pancetta and sun dried tomato pizza. More discriminating Chinese consumers means this trend will continue, and the media constantly looking for flaws in quality standards. As many companies are finding out the Chinese market is not going to be easy for the complacent.

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03/15/2013

Dun & Bradstreet, McDonald's, Yum Brands, Carrefour, Apple and VW, are some of the foreign companies that come up for review in the consumer rights broadcasts of CCTV. There is a new spirit behind the work of CCTV reporters now that poor service and consumer issues relating to quality of products and contamination in food have been made priorities under the new Jinping-Keqiang administration. China's new leadership is turning its attention to these issues negected in the period of fast growth. Foreign companies operating in China are now expected to maintain the same high standards followed in their home market or come up for review.

Grouped Articles

China Leaves Sour Taste at Yum Brands

Wall Street Journal 07/09/2013

Fixing a Perception Gap for the Underappreciated G-20

Wall Street Journal 08/27/2013

Yum Concedes Missteps in China

Wall Street Journal 10/10/2013

Carrefour of France in Deal to Buy 127 Malls

New York Times 12/16/2013

KFC's Crisis in China Tests Ingenuity of Man Who Built Brand

Wall Street Journal 01/14/2014

McDonald's Says Its Restaurants Got Too Complicated

Wall Street Journal 01/26/2014

Yum Brands India

03/30/2010

Grouped Articles

Novelty of Mexican Food In India Is a Hit for Yum

Wall Street Journal 03/30/2010

Yum Concedes Missteps in China

Wall Street Journal 10/10/2013

China Isn’t the Easy Market It Once Was for Fast-Food Chains

Wall Street Journal 10/21/2015

How Yum’s Split Will Put More on Investors’ Plates

Wall Street Journal 10/21/2015

Yum Brands performance

03/30/2010

Grouped Articles

China Leaves Sour Taste at Yum Brands

Wall Street Journal 07/09/2013

Novelty of Mexican Food In India Is a Hit for Yum

Wall Street Journal 03/30/2010

Yum Concedes Missteps in China

Wall Street Journal 10/10/2013

KFC's Crisis in China Tests Ingenuity of Man Who Built Brand

Wall Street Journal 01/14/2014

Yum Brands Sets Plan for Transition at Taco Bell

New York Times 05/20/2014

Yum Brands to Split Off China Business

Wall Street Journal 10/21/2015

Yum Brands response to the decline of its once booming brands in China's market, with Chinese consumers preferring healthier or upscale options

10/21/2015

Yum Brands decides to spinoff its China operations in the hope of responding quicker to changes in the local market. The earlier novelty of its KFC and Pizza Hut stores is fading in a now more developed Chinese consumer market with discriminating consumers looking for better alternatives and competition locally.

Grouped Articles

China Isn’t the Easy Market It Once Was for Fast-Food Chains

Wall Street Journal 10/21/2015

How Yum’s Split Will Put More on Investors’ Plates

Wall Street Journal 10/21/2015

McDonald’s, Pizza Hut Cook Up New Plans for India

Wall Street Journal 03/22/2016


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