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How the Web Drags on Some Retailers

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Kohls online retail sales show margins of 4% compared to 10% for in-store sales. Wal-Mart is losing money on online sales as it invests in technology and infrastructure for Web operations. Best Buy's margins are thin on online sales. Shipping and handling, higher returns, and lower prices lead to lower margins on online retail sales. The lower costs from not having to maintain an actual store network with real estate and labor costs is offset by these costs which can run as high as 25%, according to industry analysts.

Lower margins of retailers for online sales compared to brick and mortar stores

12/02/2014

Kohls margins for online sales are 4% compared to 10% for in store sales. Wal-Mart is losing money on online sales as it builds a online retailing presence. Generally the cost of shipping, higher returns and lower prices, lead to lower margins for retailers.

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How the Web Drags on Some Retailers

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Wal-Mart’s Big Box of Trouble

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'Showrooming' and its impact on retailers Best Buy, Target and Wal-Mart

04/11/2012

The practice of buyers buyers getting the look and feel of products at retail stores such as Best Buy and making an online purchase at Amazon or other online sellers. This is hurting Best Buy and Target.

Grouped Articles

Best Buy Works to Get Its Website Up to Snuff

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Amazon Losing Its Price Edge

Wall Street Journal 08/20/2013

Fear of 'Showrooming' Fades

Wall Street Journal 11/04/2013

Underdog Against Amazon, Best Buy Charges Ahead

New York Times 12/13/2013

Target's Data Breach Adds to CEO's Sack of Woe

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Wal-Mart's Big-Box Formula Comes Under Strain

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