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Steven Mollenkopf of Qualcomm: If You Don’t Know, Just Say So
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Adam Bryant's exceptional piece that provides the essence of the Qualcomm Way. Qualcomm CEO Steven Mollenkompf, describes the high tolerance for uncertainty in which the company and its managers operate. It is better, says Mollenkompf, to take risks when throwing the ball than when holding it, a piece of advice from his father using a basketball analogy. This mean approaching the fire as he puts it, when opportunities arise but less is known about the details and a high degree of uncertainty prevails. Here he describes how he hires and how he evaluates employees giving them a lot of room to learn, as basically mistakes can be corrected in his experience. It is a culture that encourages and makes sure the A's and B's have what is needed to influence things, not to spend energy on bringing a C to a B level. For this to happen rewards are given for the right kind of behaviours, and there is no tolerance for negative behaviours (jerks for example)- smart people have to get along with other smart people and that is important to get the company moving in the right direction. In evaluating he looks at contributions made over a longer period, doing the right things so that the organization takes opportunities and succeeds 5 years from today. Qualcomm's ability to grow in a rapidly changing tech environment and seize opportunities as they arise, may be attributed to this style of management.
Not Being Afraid to Make Mistakes- Steven Mollenkompf on the Qualcomm Way
09/20/2014
Life isn't fair but it pays to be there when the opportunity comes up and luck plays its part- this is the time to move towards the opportunity even though there is a lot of uncertainty. This is Steven Mollenkompf's way of approaching things as CEO of Qualcomm. And he says its fine if an employees contribution is seen as good things happen in 5 years. Its the A's and B's being able to influence things, not bringing a C to a B level thats important, and not tolerating the negative (jerks for example), so that the culture helps the company grow as opportunties are taken up. Here he describes how he hires and how the company functions with a lot of flexibility for employees to make things happen. In a tech growth environment as the one Qualcomm has experienced in the last 20 years, and led by research professionals, this culture has enabled Qualcomm to grow rapidly and seize opportunities.
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