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A power outage at its Atlanta headquarters leads to cancellation of 650 Delta flights on August 8, 2016, and disruptions to its airlines reservations system. Older technology that was not updated during the airline's lean years, a problem affecting most airlines, is seen as the cause of the problem. Airline experts say that after the merger with Northwest Airlines older systems of one airline were integrated with older systems of the parent airline. This disruption follows one at Southwest Airlines and shows the need for updating the obsolete technology. Delta's hard won reputation as one  of the better airlines has suffered as a result.

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Action United Airlines is taking after the episode of bumping passengers on a flight to Louisville caused public protest in media with live pictures, include offering more financial incentives to passengers to vacate seats on overbooked flights, and setting up new rules for handling such situations. Upto $10,000 will be offered to passengers in travel vouchers. Only safety and security would be considerations once passengers are already on the plane. Other airlines are also taking these steps- Delta has set $9950 as the amount maximum to be offered to passengers as vouchers. Other steps United is taking are special call center for overbooking, and reducing number of overbooked flights, offering $1500 no questions asked for lost baggage. United's Board has also acted by not promoting Mr Munoz, the CEO to chairman, and by making it essential that executives show meaningful improvements in customer experience to get incentive compensation. These steps are a result of the report that looked into the failure at United in bumping passengers who were already seated made by the airline. ...

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Delta Airlines has one of the oldest fleet of planes in the U.S. Delta is turning this into a strategic move by having to invest less in new planes and with the ability to get good flight performance from older planes with proper maintenance. Delta says it is saving about $1 billion by acquiring 49 MD-90 planes with age of about 13 years from China Southern and other global airlines, compared to the cost of buying new planes. The estimate is that it is about 10% cheaper per seat to run these planes than new 737's, when the cost of buying planes is figured in. It also took over the leases for 88 Boeing 717's with average age of 11 years from Southwest. The focus at Delta is on profitability and debt reduction by selecting routes carefully, avoiding unprofitable ones, using tight cost management. Delta is on its third year of making profits and is on plan for reducing its debt from $17 billion in 2009 to $10 billion by 2013. The older Delta fleet is also the most punctual of the large airlines in the U.S., with 86.3% of flights on time in the Jan-Sept. 2012 period. Fitch Ratings raised Delta's credit ratings to B-plus and says Delta is "the strongest player in the much improved airline industry in the U.S."...

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Spirit Airlines, a no frills airline in the US, files for bankruptcy. It lost $2.2 billion since 2020, almost all the profit made since 2006. It was the result of a lot of things happening at once, problems with Pratt and Whitney engines grounding planes, failed $2.9 billion merger with Frontier another no frill airline, when Jet Blue made a $3.9 billion offer that had less chance to get by antitrust concerns. The 2020-2024 period was one in which people scrambled to travel and the bigger airlines Delta, United, Southwest were in a better position with their international networks, frequent flyer program and credit cards, and more routes and planes to capitalize on this leaving Spirit behind.

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Delta, United Continental and European airlines face competition from newcomers with lower costs and new fuel efficient fleets. Airlines from the Gulf region, Etihad Airways, Emirates Airlines, and Qatar Airways, are taking customers away from the established airlines on longhaul transatlantic, Asian and European routes.

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Air fares are rising, and airlines are charging separately for everything from bags, blankets, snacks, seats in front rows, and priority boarding, to other extra charges. Airline strategies to reduce routes and fill up seats are working. Delta Airlines filled 85% of seats in the second quarter of 2010, with revenue from passengers going up by 19%. Delta made the highest profit it has made in the last ten years- $467 million for the second quarter. The Air Transport Association figures show that passenger revenue increased for July 2010 by 20%,, compared to prior year. Price paid by one passenger for flying one mile was 14.95 cents in July 2010, according to ATA.

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The WSJ shows options to travel to Europe from the US for under $200 one way on new budget airlines set up by Iceland (Play airline), Norway (Norse Atlantic Airways), Britain (Condor Airlines), France (French Bee), Italy (Neos). Add in bags and meals and it could run to about $400 one way as you pay for everything else extra. One would travel to that country to locations such as Reykjavik, Oslo, London, Paris, Milan, and connect to other parts of Europe. Flights are from New York, Los Angles, San Francisco, Miami. With fares for Delta, United, and other carriers up significantly this offers another option.

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Lahart says Delta's move to go after Singapore Airlines 49% stake in Virgin Atlantic is the right move because of the landing rights it gains at Heathrow Airport in London. Delta is in a much better position to take advantage of the 304 takeoff and landing slots of Virgin than Singapore Airlines. It also helps ramp up the small number of 28 slots Delta holds at Heathrow, so that it can compete with American Airlines (AMR) and United on transatlantic routes.

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The U.S. Justice Department opens an investigation of the largest airlines, Delta, American, United Continental, and Southwest for collusion in limiting expansion. The major 4 airlines control 80% of the domestic airline seats in the U.S. The 3 major airlines have grown slowly compared to Southwest in recent years. JetBlue and Spirit are also growing faster. Southwest plans to expand by 7% in the 4th quarter. U.S. airline domestic seats show slow growth since 2010, with growth picking up in 2015 over the prior year to 3.5% in 2015, according to Innovata. For 2013 and 2014 <0.5% growth in seats, in 2012 decline of <1%, 2011 growth of less than 1%, and slight decline in 2010. During the crisis 2008-2009 airlines cut seat capacity. Price increases have averaged 5% increase from 2007 to 2014 to $391, adjusted for inflation for domestic seats. The U.S. Justice Department investigation will look at "possible unlawful coordination."

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Delta Airlines only gets about 1.6% of its revenue on flights from the U.S. to China. Poor customer service at China Eastern is leading to loss of revenue to competitors from China, Japan and Hong Kong. Delta is helping train China Eastern representatives at call centers in Shanghai and on airline counters to better respond to customers.

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Virgin Atlantic, the airline of Richard Branson, gets a lifeline in the form of a package of financial help of $1.5 billion to prevent bankruptcy. Virgin Group will retain 51% control and Delta Airlines 49%. The UK has opted not to undertake a airline bailout strategy. Branson has continued to make speculative investments including one with Bain Capital for $2 billion on three cruise ships for Virgin Voyages, a order for cruise ships made before the pandemic. The Virgin Group makes $150 million a year in revenue.

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Faced with high prices for aviation fuel, Delta Airlines is bidding for Conoco Phillips's Trainer refinery in Pennsylvania.

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Anderson of Nothwest Airlines who spent 2 years at United Health now becomes next CEO of Delta Airlines which is a Northwest alliance partner along with Continental. He does not see a merger between the two as most of the benefits can be derived through the alliance.

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Pearlstein says American Airlines (AMR) management had hoped to reduce employees count by 13,000, reduce benefits for employees and retirees and reform work rules by going through bankruptcy in the manner of other airlines such as Delta and Northwest. As it turns out AMR's unions and US Airways have made their own deal and come up with labor agreements that are likely to result in a merger deal with AMR with 1.2 billion in savings from synergies, instead of relying on labor savings for $800 million as AMR management had planned. This is because US Airways CEO, Doug Parker, sees increased savings and revenue from a new combined airline and a better hands on management team. Part of the reason is also the the way the combined airline provides additional feeder traffic from smaller cities to hubs in the east coast and midwest markets and in the Miami routes to South America. The Pension Benefit Guarantee Corporation also tacitly sees the benefit of a stronger airline so that its funds are not depleted further by having to support AMR's underfunded pension plan. The creditors have also realized what all this means by increasing the value of AMR bonds to 50 cents on the dollar from 30 cents on the dollar....

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Delta is focussing attention on upgrading planes and improving customer service. Delta had the highest number of customer complaints in the first half of 2010, according to the Department of Transportation. Delta ranked 14th in on time performance. Delta is upgrading planes with video and TV programs and flat-bed seats. The airline is spending $1.2 billion to upgrade its terminal at JFK airport in New York.

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Delta Airlines is considering buying the 49% stake of Singapore Airlines in Virgin Atlantic. Delta is keen on getting the 304 takeoffs and landings a week Virgin makes as No. 3 carrier at London's Heathrow Airport. Singapore Airlines bought this stake for 600 millon British pounds in 2000. Delta has only 28 weekly takeoffs and landings at Heathrow in 2012, United 201 and American 200, making this a strategic move for Delta to build a stronger network.

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Competing effectively for passengers on Asia routes and on other global routes is critical to generate 90% of synergy savings for the new American Airlines after the merger with US Airways, says Denning. Winning passengers from Delta and United will require good execution.

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Southwest pioneered lower cost domestic travel under founder CEO Kelleher. It did not charge fees for checking in bags and seats were not assigned. This model is now being questioned as baggage fees are generating $1.3 billion at American, $1.2 billion at United and $1 billion at Delta Airlines. Even a smaller airline like Spirit generates $1 billion from baggage fees. Additional sources of income are passengers charged for seat selection. Southwest generates about $70 million from baggage fees and does not charge for seat selection. Southwest sees not charging for baggage as part of its culture and current management is not changing the status quo.

Other problems are that Boeing can deliver only a fourth of the plane Southwest ordered. As a result the airline is facing a crisis and Eliott Investment Management now owning 11% of the company is pushing for change including ouster of the CEO and the Board.

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Delta Airlines is switching its frequent flyer program entirely to spending on its American Express Card. No miles for flights. Delta gets an astounding $7 billion from American Express from sales of miles, ancillary fees and brand fees. Its goal is $10 billion which would be what it made from tickets for flights in 2022. Delta's CEO says it may have gone too far with these changes which are unpopular with its flyer base except for the high end flyers who disliked crowded lounges. Were there other ways to tackle that problem? Delta appears to have shifted attention to a small fraction of its customers.

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How the Delta Pan Am merger is still a mess at JFK Terminal. Not a good sign for future mergers. Describes the results of prior mergers and shows a rather mixed record at best. Cites difficulties such as meshing computer reservation systems and facilities. Of major importance is the pride in their work and energy of the people involved, and how it be best tapped into, considering the experience of Continental and Gordon Bethune. America West's Doug Parker is trying to do this at US Airways, and Brazilian airline TAM is working with Varig assets.

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America's nonfinancial companies are sitting on the biggest cash pile ever- $2.1 trillion at the end of June, according to Moody's Investors Service. AT&T has $15 billion in cash. And Delta Airlines is in a better position to survive the pandemic with $15 billion in cash.  Companies in STOXX Europe 600 have also posted a similar rise.in cash. Liquidity ratios are up at Deere and Southwest Airlines.

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A You.gov poll shows Europeans by 64% consider reclining seats fully "unacceptable" compared to 46% in the US. The seats squeezed into a tight space make it more difficult for passengers making airline decisions on seat arrangement an issue. Delta tried limiting reclining to 2 inches to improve passenger comfort on 20% of its planes in 2019, but has not moved ahead to do this with the rest of the planes.

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US Airways fuel bill went up by $800 million in 2007 over 2006, and in the third quarter fuel costs were up 26.9% to $730 million. After 4 profitable quarters the airline had a loss of $79 million in the 4th quarter 2007. Delta and United Airlines and American also posted 4th quarter losses. US Airways traffic dropped 3% after trimming capacity 4%.