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H-P's Tech Revamping Begins to Pay Off
Keywords:
HP's long overdue overhaul of its antiquated and cumbersome internal systems and processes. Older Oracle software has been replaced with better software from Salesforce and Workday which uses cloud computing. Long delays hurt customer satisfaction and hurt sales. This was a priority for CEO Meg Whitman. Whitman hired a IT head at customers Verizon and Boeing to manage the change, as he knew the problems up close.
HP's long delayed overhaul of internal systems and processes using new software and cloud computing in 2013-2014
03/25/2014
The old software from Oracle and the internal systems and processes were antiquated and cumbersome. New software from Oracle and Workday is replacing this. One of Meg Whitman's early hires was a head of IT for Verizon and Boeing. He knew first hand the damage the old systems were doing as a customer of HP facing long delays for simple tasks.
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