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Susan Carey interviews the new CEO of United Continental Holdings Inc, Jeff Smisek. Mr Smisek is a lawyer for the law firm Vinson & Elkins LLP. He brings to this job, which involves negotiating labor contracts and bringing together reservation systems of the two merged airlines, prior experience in the 1995 turnaround of Continental. Smisek was part of the management team that helped turn the airline around. The important things for Smisek is getting the people in the merged airline embrace a positive culture, and this he says begins with honest communications. He is heavily focussed on this part, as he says this is a service business, and employees won't give the best service unless they really want to. Next he is focussed on execution of the integration aspects. And third, what he calls the day to day tackling and blocking of operating the airline. His management style is to get a lot done by walking around and using an informal style, by being direct. He would like to see the airline make money in the tough times and do even better in good times, and invest in people, product and technology.
United Continental Holdings management
06/04/2009
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Wall Street Journal 05/12/2013
Wall Street Journal 10/11/2010
United Continental: One Sick Bird
Wall Street Journal 06/09/2014
Wall Street Journal 06/04/2009
American, United Launch Buybacks
Wall Street Journal 07/25/2014
Why United’s Upheaval Isn’t All Bad
Wall Street Journal 09/09/2015
United Continental Holdings strategies
06/04/2009
Grouped Articles
United Air Parent's CEO Heralds Turnaround
Wall Street Journal 05/12/2013
Wall Street Journal 10/11/2010
United Continental to Downsize Cleveland Hub
Wall Street Journal 02/02/2014
United Continental: One Sick Bird
Wall Street Journal 06/09/2014
Wall Street Journal 06/04/2009
American, United Launch Buybacks
Wall Street Journal 07/25/2014
Airlines in the U.S. begin to replace their aging fleets after a ten year period of few orders.
11/21/2006
United and American decide this is a good time to replace their aging fleets. The airlines seek manufacturers financing, lower prices to reflect the downturn and dropping commodites costs such as steel, and flexibility to change delivery schedules. THe idea is to be ready with fuel efficient aircraft once a recovery takes hold.
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Profits Tell of a Turnaround by Major Airlines, and Point to the Start of a New Era
New York Times 07/24/2014
Steel Firms in U.S. Strive to Cope with Imports
Wall Street Journal 06/18/2015
As Energy Prices Soar, U.S. Industries Collide
Wall Street Journal 11/08/2007
New Safety Setback Grounds Southwest Planes
Wall Street Journal 03/13/2008
Oil Surge May Cost Jet Makers Orders
Wall Street Journal 06/25/2008
High Fuel Costs Delay Airplane Orders
New York Times 08/01/2008
United Continental Holdings Inc.
06/04/2009
Grouped Articles
United Air Parent's CEO Heralds Turnaround
Wall Street Journal 05/12/2013
United Continental: One Sick Bird
Wall Street Journal 06/09/2014
Wall Street Journal 06/04/2009
American, United Launch Buybacks
Wall Street Journal 07/25/2014
The Rail Executive United Airlines Tapped to Lift Its Fortunes
New York Times 09/09/2015
Hedge Funds Escalating Attacks on United Continental
New York Times 03/08/2016
Airlines industry after the global economic crisis in 2009.
08/01/2008
The declines in air travel and the condition of the airlines.
Grouped Articles
Airline Fees and Fares Turn Small Recovery Into Big Profits
New York Times 09/04/2010
Profits Tell of a Turnaround by Major Airlines, and Point to the Start of a New Era
New York Times 07/24/2014
High Fuel Costs Delay Airplane Orders
New York Times 08/01/2008
Wall Street Journal 10/16/2008
UAL Incurs Loss as Cost Of Fuel Rises
Wall Street Journal 10/22/2008
Economist 10/23/2008
United Continental Holdings performance
06/04/2009
Grouped Articles
United Air Parent's CEO Heralds Turnaround
Wall Street Journal 05/12/2013
Airline Profits Rise as Demand Strengthens
Wall Street Journal 07/26/2013
Rise of Middle East Airlines Doesn't Fly With U.S. Rivals
Wall Street Journal 10/30/2013
Wall Street Journal 10/11/2010
United Continental to Downsize Cleveland Hub
Wall Street Journal 02/02/2014
United Continental: One Sick Bird
Wall Street Journal 06/09/2014
United Airlines
11/21/2006
Grouped Articles
United Air Parent's CEO Heralds Turnaround
Wall Street Journal 05/12/2013
Wall Street Journal 06/04/2009
American, United Launch Buybacks
Wall Street Journal 07/25/2014
An Airline Shrugs at Oil Prices
New York Times 11/29/2007
United, Citing Fuel Hedging, Lost $779 Million in Quarter
New York Times 10/22/2008
UAL Incurs Loss as Cost Of Fuel Rises
Wall Street Journal 10/22/2008
Continental Airlines.
11/21/2006
Grouped Articles
New York Times 03/15/2009
American, United Launch Buybacks
Wall Street Journal 07/25/2014
Co-Pilot Takes the Controls at Continental
Wall Street Journal 12/31/2009
Continental and United Set Integration Team
Wall Street Journal 05/20/2010
Wall Street Journal 10/11/2010
Wall Street Journal 11/21/2006
Global airlines industry in 2010.
09/04/2010
Grouped Articles
Airline Fees and Fares Turn Small Recovery Into Big Profits
New York Times 09/04/2010
Wall Street Journal 10/11/2010
Global Airlines Fly Into 'Storm'
Wall Street Journal 06/05/2012
The new management of the United Continental merger in 2010.
10/11/2010
Grouped Articles
United Air Parent's CEO Heralds Turnaround
Wall Street Journal 05/12/2013
United Continental: One Sick Bird
Wall Street Journal 06/09/2014
American, United Launch Buybacks
Wall Street Journal 07/25/2014
United C.E.O. Is Out Amid Inquiry at Port Authority
New York Times 09/08/2015
Leadership Shake-Up Reflects United’s Troubles
New York Times 09/08/2015
Dinner deal leads to turbulence for Jeff Smisek and David Samson - The Washington Post
Washington Post 09/10/2015
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