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The forcible removal by aviation police of United Airlines passenger Dr Dao from a flight due to scheduling issues caused a major uproar in social media, with many people saying they will not fly United again. In this report Susan Carey says people close to United say the airline has too rigidly asked employees to follow the rule book, that the problem could have been avoided by airline employees using choices that are not in the manual or rules book. Sources say employees at United can face termination for not following the rules, and deviating from rules is discouraged. Also raised is the issue why the airline employees did not raise the compensation from $800 to something much higher considering the problem being faced, and why higher up managers were not involved earlier. United has lagged behind other airlines in JD Power customer satisfaction surveys.

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Spirit Airlines, a no frills airline in the US, files for bankruptcy. It lost $2.2 billion since 2020, almost all the profit made since 2006. It was the result of a lot of things happening at once, problems with Pratt and Whitney engines grounding planes, failed $2.9 billion merger with Frontier another no frill airline, when Jet Blue made a $3.9 billion offer that had less chance to get by antitrust concerns. The 2020-2024 period was one in which people scrambled to travel and the bigger airlines Delta, United, Southwest were in a better position with their international networks, frequent flyer program and credit cards, and more routes and planes to capitalize on this leaving Spirit behind.

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What airlines can do to prevent travelers taking flights when they are sick just because they cannot afford the higher fares for a future date. This poses a risk both for airline employees and for the other passengers.

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Benchmark jet fuel at $1838 on April 16 2026, compared to $838 before Iran War. The need to replace 50% of EU fuel imports from Middle East to last 6 weeks till June. At 75% replacement OK till August. US and Nigeria provide alternative supplies to Middle East sources of jet fuel. Airlines could feel shortages it it is not replaced. Jet fuel is 20-40% of airline costs.

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This report in The Economist magazine cites the success of Ethiopian Airlines with 10 million passengers a year going through Addis Ababa airport. Other newer airlines such as Uganda Airlines are being started with the idea of helping the economy and providing reliable connections to other countries at reasonable prices. Tanzania is following Uganda with its own airline.

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The WSJ shows options to travel to Europe from the US for under $200 one way on new budget airlines set up by Iceland (Play airline), Norway (Norse Atlantic Airways), Britain (Condor Airlines), France (French Bee), Italy (Neos). Add in bags and meals and it could run to about $400 one way as you pay for everything else extra. One would travel to that country to locations such as Reykjavik, Oslo, London, Paris, Milan, and connect to other parts of Europe. Flights are from New York, Los Angles, San Francisco, Miami. With fares for Delta, United, and other carriers up significantly this offers another option.

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The surge in U.S. airline stocks in 2013-2014 as airlines gain pricing power.

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For passengers air travel nowadays is travelling on planes that are often totally booked. This is because airlines are cutting flights. And with fewer passengers after the economic crisis hit, airlines are having a difficult time cutting flights enough to meet the continuing drop in the number of passengers. Before the crisis business and international travel was a good source of revenue, now this is fading as there is more competition on transatlantic routes with about 50 airlines offering flights between US cities and European cities. The liberalization of air travel between the two continents with the 2007 "open skies" agreement is keeping downward pressure on prices. The International Air Transport Association says the number of passengers travelling on business and first class tickets between N. America and Europe was down 18.4% in April 2009, compared with same month in 2008. Traffic between N. America and Asia was down 26%, for the same period. This is hitting Lufthansa ansd KLM-Air France hard, but is helping Easyjet, Ryanair, and Air Berlin. As demand drops airlines will continue to cut capacity, and this will be done by cutting the number of flights on a route and using smaller planes. After all this capacity cutting takes place by September, OAG Aviation estimates that the seats on domestic flights will drop to 66.5 million from a peak of 84 million in 2001, a drop of 21%. Some airlines which rely less on corporate travellers will not see as steep a drop. These airlines are Southwest, JetBlue and AirTran. Airlines that may not survive the effects of the economic crisis, with tight credit and drop in air travel, and volatile oil prices, are United Airlines and US Airways. United relied heavily on corporate and trans-Pacific fliers before the economic crisis. Fitrch Ratings cites this in reducing the credit rating for United to junk status, as well as the heavy debt maturities in 2009 and 2010. In June 2009 United raised $175 million by issuing new debt, but at an interest rate of 17%. At US Airways the combined airline with America West after a$1.5 billion merger is struggling. It has the thinnest cash position of any airline according to a Morningstar research analyst, and may need further borrowing to meet debt payments. With all assets already mortgaged US Airways may have little borrowing capability left....

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The parent company of India's fastest growing airline, IndiGo Airlines, plans an IPO in 2015 to raise about $470 million.

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The U.S. Justice Department opens an investigation of the largest airlines, Delta, American, United Continental, and Southwest for collusion in limiting expansion. The major 4 airlines control 80% of the domestic airline seats in the U.S. The 3 major airlines have grown slowly compared to Southwest in recent years. JetBlue and Spirit are also growing faster. Southwest plans to expand by 7% in the 4th quarter. U.S. airline domestic seats show slow growth since 2010, with growth picking up in 2015 over the prior year to 3.5% in 2015, according to Innovata. For 2013 and 2014 <0.5% growth in seats, in 2012 decline of <1%, 2011 growth of less than 1%, and slight decline in 2010. During the crisis 2008-2009 airlines cut seat capacity. Price increases have averaged 5% increase from 2007 to 2014 to $391, adjusted for inflation for domestic seats. The U.S. Justice Department investigation will look at "possible unlawful coordination."

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A report from India's Directorate of Civil Aviation given to the New York Times shows problems at most of India's airline companies. This includes a lack of enough pilots at Air India Express, shortage of engines and a lack of enough pilots at Kingfisher Airlines, two year delay in auditing the international operations of Jet Airways, not enough instructors for the Boeing 737 at SpiceJet, and investigations for Indigo that were never completed. According to the Center for Asia Pacific Aviation, the number of people taking flights in India has increased to 150 million in 2011, triple the number in 2004. Analysts and regulators believe that during this surge in demand for air travel the airline companies lacked enough pilots, flight trainers, safety experts, and maintenance engineers. One of the problems facing the industry is the severe price competition leading to losses at most of the airlines. The losses in the Indian airline industry range from $5 to $6 billion in the past 5 years, with expected losses of another $2 billion in 2012, according to Kapil Kaul, South Asia chief of the Center for Asia Pacific Aviation....

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Airlines are using the savings from lower oil prices to do do much neded upgrading and improvements on planes, for improving airport facilities and to reward employees. Airlines are investing at the best rate in 13 years. Much of the investment goes to upgrade service for business class travel. As planes are full airlines have little incentive to reduce fares. American Airlines says it wil invest $2 billion to improve service inside planes. Air France-KLM says it is spending $1.2 billion to refurbish planes and modenize airport lounges, ground services. IATA estimate is for airline industry profits to go up from $11 billion in 2013 to $19.9 billion, increasing to $25 billion in 2015, almost doubling in 2 years.

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Kingfisher Airlines in India is facing large losses after an ill timed expansion. The airline has failed to pay suppliers, lessors, lenders, and employees. It is now cutting flights and operating only 28 of 64 planes in its operations. Indian tax officials have frozen its bank accounts a second time because Kingfisher was unable to pay service taxes.

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A look at Department of Transportation data shows a downward trend in airline ticket prices. Average domestic fares in the U.S. declined 16%, adjusted for inflation, compared to 1995. A comparison shows a round trip ticket price of $410 in 2010 dollars in 1995, the same ticket is priced $338 in 2011, including $22 for bags and reservation charges that were added in recent years. Not including the $22 would give a 21% decline in prices in 2010 compared to 1995. Higher labor costs for American which could not shed legacy costs because it did not go into bankruptcy like some of its competitors, combined with higher fuel prices have posed a serious threat to American Airlines. American Airlines (AMR) experienced a 33% drop in share price on Sept. 3, 2011, with a recovery gaining 21% the following day to close at $2.39. UnitedContinental had a 2nd quarter 2011 average fare- revenue divided by number of passengers- excluding taxes, of $273. Southwest had an average one way fare of $143 for the 2nd quarter 2011. According to DOT figures, passenger tickets provide only 71% of total passenger revenues to airlines, compared to 88% in 1990. The remaining 29% comes from reservations charges, standby service, checked luggage, in-flight food service, transporting pets and other charges. ...

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Some of the airlines that are seeing significant increases in airline passengers are Etihad Airways, and Quatar Airways, others like Ryanair, Lufthansa, Air France-KLM, Southwest, singapore, Cathay and LAN airlines are seeing increases in passegers. This separates them from airlines especially in the USA that are having to pay higher fuel prices with a weaker dollar, and lower proportion of international traffic and a very competitive market. As some airlines are shrinking others are buying new fuel efficient planes and moving into routes left by the shrinking airlines, and using their cash reserves to hedge fuel costs, and some like Singapore Airlines are attracting customers with premium services for premium prices.

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A power outage at its Atlanta headquarters leads to cancellation of 650 Delta flights on August 8, 2016, and disruptions to its airlines reservations system. Older technology that was not updated during the airline's lean years, a problem affecting most airlines, is seen as the cause of the problem. Airline experts say that after the merger with Northwest Airlines older systems of one airline were integrated with older systems of the parent airline. This disruption follows one at Southwest Airlines and shows the need for updating the obsolete technology. Delta's hard won reputation as one  of the better airlines has suffered as a result.

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Profit outlook for global airlines dims with the sluggish global economy and high fuel prices. This is affecting most airlines including Etihad and Emirates airlines in the Middle East. Qantas forecast a 91% drop in pretax profits for the fiscal year ending June 2012 falling to A$50 million.

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Increasing demand for leisure travelers is helping airlines when corporate travel is still not back to normal.

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This report in WSJ says industry and Boeing officials now increasingly believe that workers at Boeing factory reinstalled a plug in 737 Max 9 jet but failed to put back the bolts. The door plug blew off 16000 feet over Oregon leading to an emergency landing. Boeing is affected by lack of good quality practices and worker training for quality standards for several years. The question remains why this sort of defect is not detected in the final inspection detail checklist, with a second final inspection and third for overall quality. And why the plane is not checked again for obvious defects by the airline when it receives the new plane.The cost of this is minimal compared to the cost of compensating airlines for losses in some way and loss of customer loyalty.

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United Airlines stock sank 37% this day, thats a large drop, as United large first quarter loss of $537 million was discussed by United's CFO with analysts. Analysts raised questions about United's ability to meet its debt covenants as fuel prices continue to rise. They reached $119 a barrel. The CFO Jake Brace said there were currently no problems but given weak growth in airline revenue and rise in fuel prices he said "its difficult to predict whether we will have an issue or not."

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Indonesia's airport passenger traffic increased to 60 million in 2011, up 15% from 2010, according to the Ministry of Transportation. About 8 million were international passengers, up 23% from 2010. After the Asian financial crisis in 1997 the government relaxed restrictions on setting up an airline to stimulate the economy. There are now 18 airlines offering scheduled flights, up from 13 in 2001. Garuda spun off a low cost carrier, Citilink, and Lion Air is starting premium carrier Batik Air in 2012. The middle class in Indonesia has grown from 80 million to 130 million since 2003 creating more passenger traffic. Existing infrastructure is struggling to cope with the demand for air travel and is falling behind.

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Biomass carbon removal at $100 per ton is being developed by Graphyte. The price for direct carbon removal from the air using huge fan like devices is $675 per ton. The price has to come down to about $100 per ton for it to become widely used. Graphyte is doing its first project near two timber milling and one rice milling operation in Pine Bluffs, Arkansas. American Airlines is purchasing credits from Graphyte. Graphyte can produce 150 pallets of blocks of biomass a day by July 2024 for carbon reduction of 50,000 tons per day. American Airlines is producing 35 million metric tons of direct emissions a year.

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The details of a $2 trillion rescue package for business, the economy and households which was passed in the U.S. Congress. The U.S. government plans to take stakes in airlines in return for assistance. Some of the aid $25 billion is in the form of direct grants and some $25 billion in the form of loans. This is how it breaks down in the legislative text as shown in WSJ. To keep businesses open and from laying off employees- $454 billion loans for large companies, and $349 billion for small business loans. Safety net for families. Payments directly to households $301 billion. Unemployment insurance payments $250 billion. Support for the public health systems in states, and private health systems to tackle the health crisis and meet new needs of $117 billion. Aid to states  $150 billion To maintain flow of goods. Direct grants to cargo carriers and airlines of $29 billion. Other $198 billion.     ...

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See the link about an aging USA airline fleet and fewer orders to Boeing and Airbus from US airlines. Well here are some of the remarks and comments from employees who interact with customers every day and know their unhappiness and their trouble on planes in direct telling it like it is manner. At US Airways Doug Parker the CEO wants to hear what employees have to say and here is some of it.