LyrArc Article Gist
Experts say experience can be a serious handicap if one does not have ahealthy skepticism about ones assumptions and habits that tend to reinforce what one is thinking and not question old ways and old habits. This leads to costly mistakes at the level of project management and costlier mistakes at senior management levels. Experience proved to be a serious handicap at General Motors because management did not question its old assumptions about what sales would look like in future years and old habits went so deep that no effrts were made to change with changing demands for fuel efificency that made their impact even earlier in Europe. This is true of what happened at the central bank with Greenspan and at Treasury with Rubin, and Summers, and at the highly leveraged investment banks like Lehman Brothers, Bear Stearns, and Morgan Stanley. In both cases their was an additional handicap of the culture, with Detroit having its own culture and ways, and New York banking havings its own culture and ways.