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The Employee Is Always Right

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Its because of high attrition rates as high as 20% that Nayar has adopted this system where managers are expected to respond to employees. It makes sense for HCL India's 5th largest info-tech outsourcing firm to put employees first in India's competitive job market. Nayar himself spends 7 hours a week responding to employees questions and concerns. Under this system employees rate managers including top officers and the CEO and the ratings are posted on the website.


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