LyrArc Article Gist
Missing workers in direct contact service industries with the Great Resignation in the US and Europe. The US is missing 4.3 million workers. This also includes many women who have not returned to work as the pandemic drags on. The share of the population in the US 16 years or older either working or looking for work is at 63.3%. Workers are quitting at the highest rates in manufacturing, retail and trade, transportation and utilities, and in professional or business services. Quitting is high for women, workers without college degree and in low paying service industries such as hotels, restaurants, and child care. It appears now that these trends will stay and not be reversed easily.

LyrArc Article Gist
The BBC looks at burnout for service workers in the US and Europe leading to the great resignation. Most service workers are quitting their jobs as the level of burnout has increased in the last few months compared to the early days of the pandemic in 2020. One owner of a restaurant in Britain says she closed it not because there were not enough customers, not because it was losing money. She closed it because workers were not showing up for work. She says whether they say it or not workers at her restaurant were experiencing a lot of anxiety. This meant her carrying a heavy load till she decided it was better to close  when she was on top than be carried out on a stretcher. Another manager of a variety store in South Carolina says after working 60-70 hours a week for months the only way he could get a day off was to ask another manager to do a 16 hour shift. Long work days in the US, low pay, and disrespect for their work, was common for service workers in the US. They now face verbal abuse of customers feeling the accumulated stress of the pandemic and taking it out on service workers. Higher wages are not inducing workers to come back. Service workers are choosing to retrain for other careers with better pay, better hours, or going back to study. ...