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In 2017 Facebook noticed a drop in user engagement- fewer comments, fewer posts, and less sharing. To address this Facebook made a change in its algorithm, which is a bunch of mathematical equations which determine what you see in the newsfeed. The result says this WSJ Facebook Investigation was to make Facebook an angrier place, a place where divisive comments were being posted, and sensational or exaggerated comments were being shared. This increased the level of divisiveness in the US during the early period of the Trump administration. As America looks back on this time- the issues related to migration across its southern border that are still alive today and on which there is now a consensus across Democrats and Republicans on returning migrants. The issues related to the urban-rural divide that many presidents preceding Trump and Biden had chosen to ignore, and which the Tech community showed little interest in. The divide also across educational lines with college educated splitting away from people lacking college education just as costs of college had soared. All these issues were out in the open and instead of having an educated debate these algorithms never intended for solving social problems actually made them worse.  It is now in the interest of both Republicans and Democrats to take a hard look at what went wrong and restore the civility and dialogue that marked American experience across all ages and income groups, and remove the overstated influence of such algorithm based apps. The WSJ Facebook Investigation is a way to restore the traditional media's true place in the national dialogue and push back against the insidious and dangerous influence of algorithm based news feeds such as this one.  Outrage Algortihms may be good for a few people and a few in tech  business in California and in capital markets in New York, yet they are bad for America and the American people as a whole, bad for the vast landscape of America and the vast majority of the American people. Mindless infatuation with pictures of young adults leads to a mindless and dangerous result in mental health, bad effects on women, illusions about what is right living, and increasing divisiveness in America.  ...

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WSJ investigations of Facebook and Instagram showed how these social media companies business activity was damaging to young women's health in the US, Europe and other countries. Because of the reach of social media companies into the lives of millions of young people the damage was serious and extensive. This report in the WSJ describes the activities of management at Facebook and the resignation of one of the key executives from burnout herself. This WSJ report says that during the WSJ series on the investigations this and other key executives remained silent on the issues facing young women for mental health in the use of Facebook products.  One WSJ report in 2021 said that company documents showed Facebook knew that the company's products were toxic for teenage girls. Other issues emerged in the WSJ investigations such as the Outrage Algorithm which the WSJ says was made by tweaking some aspects of the company's algorithm as a way to counter dropping user engagement. This led to much angrier discourse on Facebook according to WSJ and other reports. The experiences at Facebook reflect the general experience of this period in 2000-2015 when business management shifted to an entirely different conception of business that ignored the importance of human values in the blind pursuit of rapid growth, profits to make acquisitions of smaller companies for further growth creating monopolistic firms. This extended to disruptions of democratic process with the Cambridge Analytica access to records of data of 87 million Facebook users as reported in WSJ, that were used to target social media users in the period leading to the 2018 election. With such activities the risks could be seen to the democratic process itself in addition to mental health by the emergence of social media in the short period of a dangerous decade 2010-2020, when there was little or no regulation of this medium.   ...

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This WSJ report looks at the work of Sandberg in building up the advertising revenue part of Facebook. Ms Sandberg took many risks which were highlighted in WSJ investigations of Facebook. This showed the toxic effects on young girls mental health, on democratic processes, on an angrier discourse with algorithm changes to reverse falling user engagement. 

This period of social media growth, and tech growth at other companies such as Google and Apple, which turned into monopolistic behaviour has damaged America's social fabric. This period is now coming now coming to an end as America looks to the future to rebuild after decades in which its manufacturing was ceded to other countries with the loss of  manufacturing communities in America through actions of tech companies. And the growth of social media has disrupted the normal discourse and discussion in America.

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Tim Berners Lee, inventor of the world wide web says on its 28th anniversary that the fake news development is dangerous and needs to be tackled to prevent serious damage. He says Google and Facebook have responsibility to see to it that misinformation is not spread. He says the algorithms used by the social media sites need to be revealed so that the public knows how the information is selected. The revenue for these sites is based on clicks, and so he says as people click on information, "fake news" that is surprising, shocking or made so that it has appeal can generate more attention and spread like a wild fire. 

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This article in the Wall Street Journal by Greg Ip shows what a case against Google and Facebook on antitrust charges would look like. He says Standard Oil and American Telephone and Telegraph had over 80% of their market. Ip points out that Google and Facebook's share is 89% and 95%. Here Ip shows that there are secondary effects beyond innovation by such Tech companies and Amazon which restrain competition and could be grounds for antitrust action. These companies favor their own products and skew their algorithms to promote them, making it difficult for newcomers. Also providing less access to venture capital that prefers not to invest in the newcomers that compete with the dominant tech companies.

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A whistleblower's revelations in the US Congress on Facebook, and the WSJ Facebook investigation, both show that the social media and news information products have at toxic effect on young women and children. Congress is in a bipartisan mood to take action. One solution is removing algorithmic news feeds, removing the effect of algorithms in information that is put out. Another solution is the breakup of the company and removing the algorithmic feeds. Keeping social media organizations out of the news and information business is an effective solution, as coming up with solutions that accomplish this would remove the social ills that affect American, European and Indian society today. It would restore the situation that existed before the emergence of social media such as Twitter and Facebook that distorted news and media information and improperly took much of the space that long established news organizations had carefully developed for a hundred years.  ...

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Emma Tucker Editor of The Times will take over as Editor of The Wall Street Journal from Matt Murray. Emma Tucker started at The Financial Times before moving on to the Times of London as deputy editor, and Editor of the Sunday Times.

Ms. Tucker led The Times of London from 2020 leading to digital subscriptions increasing from 320,000 to 450,000 by Sept 2022. Matt Murray joined the Dow Jones at its Pittsburgh bureau in 1994, before serving as executive editor and deputy editor in chief. He started the audio podcasts, and a series on Facebook's negative effects on young women and TikTok's algorithm can introduce adult content to minors. He took the digital subscriptions from 1.59 million to 3.16 million as Editor of WSJ. Murray's strategy was for the WSJ to remain focused on its core strengths in business, finance and economics even as it pursued general interest readers by simplifying the reading.

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Farhad Manjoo takes us through the origins of News Feed at Facebook, and its origins with Chris Cox who set up the News Feed operation in 2006 after leaving Stanford's computer science program at the age of 24. Manjoo describes the pain in Silicon Valley and many parts of America at the way the News Feed has acted as mere way of reinforcing people's own biases and creating different echo chambers for different biases. It has fragmented more than brought people together. The very idea of wiring people into the app as connecting people to talk to each other from different parts of the world and share different views is now called into question. Social media founders are also questioning whether wiring and connecting mean positive things in the context of what has happened with Google News, Facebook News Feed and Twitter in 2016-2017. The worst impulses have come to the fore, and it has happened to the point of shocking people who believed only positive things would come from technology and its application in news. Algorithm based news is open to error in many more ways than news discerned by human eyes and intuitive sense, and has the dangerous aspect of spreading misinformation like a wild fire on the internet. As Tim Berners-Lee points out the news is taken to the lowest common denominator because it is based on clicks, the social media sites make money on clicks and how often we click on something. Berners Lee says- “ the net result is that these sites show us content they think we’ll click on - meaning that misinformation, or ‘fake news,’ which is surprising, shocking, or designed to appeal to our biases can spread like wild fire.” Worse bots and people with bad intentions can game the system. The view at Lyrarc is that news was never intended to be taken up by algorithm based computer programs in the driver seat. Google started in 1998 and Google News started in 2006 making it only a decade old today,  Facebook started in 2004, and Facebook News is even more recent- less than a decade old. This is a period when “news” is experimenting with new technologies, and social media or search engines may never have been intended to serve as purveyors of news- that may never be their real role or purpose. For corrective action new developments have to take place taking technology out of the driver seat, and yet harnessing technology in other ways to help human eyes and intuitive sense work more productively, which is the vision at Lyrarc.   ...

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Facebook announced changes in June 2016 for the way its algorithm for news feed will work with increasing importance for content that is posted by the friends and family of users. The impact of this change is that the content directly posted by publishers will now get less importance. Under the Instant Articles initiative Facebook had previously given publishers a way to reach the larger social media audience it attracts. This now changes with publishers reminded of the uncertainty in the way social media sites continue to change their algorithm.

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The resignation of Jerry Yang, co-founder of Yahoo, from his positions at the company on Jan. 17, 2012. Yahoo hired a new CEO, Scott Thompson, from eBay's Pay Pal unit n 2011. Yang started Yahoo with David Filo. They setup "David & Jerry's Guide to the World Wide Web," a list of favorite websites, as computer science students at Stanford in 1995. What followed was a trajectory similiar to the one observed today for Facebook- by 1999 the company was valued at $120 billion in the dot com bubble. A decade later Google, a newcomer with a search algorithm, replaced Yahoo as the most widely used search engine. Yahoo and its peer site AOL from the 1990's never recovered from the technological change in the internet with broadband and a new generation of search engines. Yang holds a 3.8% stake in Yahoo. Yahoo has a 40% stake in Ali Baba, which was formed when Yahoo turned over its Chinese operations to Ali Baba in exchange for a large stake in operations. Yahoo is planning to sell its stake in Ali Baba....

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This report in the WSJ points out inflammatory content posted in India by Facebook that creates divisiveness in India between communtiies and ethnic groups, revealed in a WSJ Investigation. This comes at a time when the Indian government is focusing all its efforts and energies on building infrastructure and development projects under "sab ka vikas, sab ke saath, sab ka prayas, sab ka viswas," which means development for all, by all, with everyone's efforts, and with everyone's confidence." Polaraized content has no place in the country and its mission for development for all.  This report says the Indian government has threatened to jail employees of Facebook, its WhatsApp messaging service, and Twitter Inc. if they did'nt comply with data or take down requests, as reported in WSJ in February. The Indian government is determined to take action to prevent such content or content harmful to children being put out. In 2020 India banned TikTok and other social media platforms. Twitter was asked to block hundreds of accounts in India for posting what was seen as inflammatory material by the Indian government, according to this report. ...

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Following the WSJ Facebook Investigation and hearings in the US Senate there are calls for tough laws and regulations to prevent abuse of information technologies. Documents in the WSJ Facebook Investigation shows harm from the company's products- how the company's moderation rules favor elites, how its algorithms foster discord to increase user volume, and how drug cartels and human traffickers use its services openly, says the WSJ. One Senator calls the company "morally bankrupt." Yet Congress has known much of what is happening but failed to act to provide the legislation to regulate the new technology platforms such as Twitter, Google and Facebook, leaving them unregulated and without public oversight, leading to the idea that the US Congress itself has failed to protect young teenagers and prevent the harm resulting from such products. One Senator Ms Klobuchar says "there are lobbyists around every single corner of this building that have been hired by the tech industry. Facebook and other big tech companies are throwing a bunch of money around this town and people are listening to them." That would suggest that some of what one senator has called "morally bankrupt" also reflects back on Congress and the lobbyists, based on the WSJ Facebook Investigation. ...

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The serious problems for young people posed by social media apps such as TikTok are covered in this WSJ Briefing.

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Algorithm based media do poorly when it comes to mental health. This article in the WSJ series looks at how users can escape the algorithm when they feel it is harmful to their health, and whether this is possible.

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The large majority of vaccine disinformation has been traced to just 12 persons, according to a report cited by the White House. This report is from the Center for Countering Digital Hate. They have a combined following of 59 million on social media with Facebook being the largest. Of 812,000 Facebook posts looked at by CCDH 65% came from these 12 persons.

On Facebook alone 73% of all anti-vaccine content comes from these 12 persons. These 12 include a religious zealot, a wellness blogger, some physicians who have taken on pseudoscience, and Robert F. Kennedy Jr. Only 3 have been removed from one platform of the 12 persons. US president Biden is critical of the role of social media in this pandemic.

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Toutiao and the growing mobile segment for news aggregated from thousands of sources for tech, politics, and other local news. Toutiao and Tencent QQ are taking advantage of the growing need for news in China. Toutiao's algorithm targets new internet users in rural areas and small towns who are looking for news and do not need the use of global news sites as is done by Google and Apple. The deep learning of computers is used to study user habits such as learning about the main soccer teams, watching funny videos,as habits of users. Beijing Bytedance Technology has come up with the new site. The highest growth rate is now for news on mobile, growth is 73% year over year far surpassing travel and mobile video, according to QuestMobile.

China restricts use of Google and Facebook News and other sites and favors local content and news sites to give international news, and news about China.

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The Indian government has asked Google and Apple to remove the video app Tiktok from its phones and devices, and online stores. A high court in Chennai called for the ban in April. Google has complied with the order.

This video app allows users to make and share short videos of upto 15 seconds. It has become popular in India in smaller towns, first time internet users,  and with people who do not speak English.